Contact

Talk to a technician

Call, email or send a message. Real people on the phone, Mon–Fri 11am–8pm EST.

+1 888-795-1117 Mon–Fri 11am–8pm EST

Get in touch

To stop spam we email you a one-time 6-digit code before your message is sent. It comes from [email protected], is valid for 10 minutes, and you can ask for a new code after 60 seconds (a small number per hour). This is not a newsletter sign-up — we only use your address to reply.

What to include: your order number and the email address you used at checkout, if your question is about an order.

Prefer to talk? +1 888-795-1117Mon–Fri 11am–8pm EST



    Ways to reach us

    Call
    +1 888-795-1117Mon–Fri 11am–8pm EST
    Email
    [email protected]We reply during support hours.
    Message
    Use the form on this pageYou will be asked for a one-time email code first.

    Refunds

    30-Day Money-Back Guarantee — full purchase price, from your purchase date. To request one, use Request a Refund or call or email us with your order number and the email address you used at checkout.

    Bought a product we no longer sell? The same terms apply — choose "Other / not sure" in the form.

    Read the full policy

    Where we are

    VShieldSoft Inc.
    Kitchener, ON N2P 2A1, Canada
    Phone +1 888-795-1117 (Mon–Fri 11am–8pm EST)
    Email [email protected]