Security and privacy, set up for you by a technician
Thirteen plans across four families — antivirus, account lockdown, tune-ups, home network and family safety — each installed and explained with you on a scheduled call. One payment. Nothing renews.
- One payment — nothing renews
- Technician-led setup, 45–120 min
- 30-Day Money-Back Guarantee
- Remote access only during scheduled sessions and only with your consent
Included with every purchase
- One payment — nothing renews
- At least one VIP Remote Setup Session, 45–120 minutes depending on the product
- 30-Day Money-Back Guarantee — full purchase price, from your purchase date
- Phone support Mon–Fri 11am–8pm EST · +1 888-795-1117
Four families, thirteen plans
Start with the family that matches the job. Every plan is one payment and includes at least one VIP Remote Setup Session.
Antivirus installed on every device, while you watch
VShieldSoft Device Protection — antivirus, anti-phishing and firewall — on 3, 5 or 10 devices for 12 or 24 months, installed and explained by a technician.
From $99.99 Privacy & IdentityPasswords, accounts and your online footprint, sorted with you
Password manager and two-step verification set up with you, people-search opt-outs with quarterly reports, or the full Cyber Privacy Suite.
From $149.99 Performance & CareSlow computers, backups and new-device moves, handled
Tune-ups with a re-tune at month 6, automatic backups proven with a live restore, and a new-device migration with a follow-up call.
From $199.99 Home & FamilyYour router, your family's devices and a patient coach
Home router lockdown with a re-check, personal tech coaching over 5.5 live hours, family safety settings for up to 10 devices, and a home-office package.
From $399.99Browse the catalog
Device Protection Essential
3 devices · 12 months · 45-min setup
Device Protection Plus
5 devices · 24 months · 75-min setup
Device Protection Premier
10 devices · 24 months · priority line · 90-min setup + 45-min check-up
Password & Account Lockdown
Up to 5 devices · 10 accounts · 12 months support · 60-min session
Digital Footprint Cleanup
1 person · 12 months · quarterly reports · 75-min session
Cyber Privacy Suite
10 devices · 2 adults · 24 months · 120-min lockdown + 60-min follow-up + 45-min check-up
PC Tune-Up & Care
3 computers · 12 months · 60-min tune-up + 30-min re-tune
Backup & Recovery Plan
3 computers · 24 months care · 90-min setup + 30-min restore drill
How it works
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Order online
Check out securely with your card. Your order confirmation arrives right away.
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We email your licence and booking link
Typically within 1 hour and no later than 24 hours, with a link to schedule your session.
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Your VIP Remote Setup Session
A technician installs and configures everything with you on a scheduled call — 45–120 minutes, depending on the product. Remote access only during scheduled sessions and only with your consent; you can watch every step and end the session at any time. If we run out of time we schedule a free continuation call.
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After the call
A written summary or report by email, and phone support for the whole term (Mon–Fri 11am–8pm EST, +1 888-795-1117).
Every plan includes the VShieldSoft AI Companion, which explains alerts, messages and reports in plain language and suggests safe next steps. Guidance only, clearly labelled as AI; it hands off to a technician whenever a question needs a person and never acts on its own.
30-Day Money-Back Guarantee
Every purchase is covered by our 30-Day Money-Back Guarantee: tell us within 30 days of your purchase date — Request a Refund in the site footer, +1 888-795-1117 or [email protected] — and we refund the full purchase price to your original payment method, usually within 5–10 business days, whether or not you have completed your VIP Remote Setup Session. One payment. Nothing renews.
Phone hours: Mon–Fri 11am–8pm EST.
What that means in practice
- The 30 days run from your purchase date, not from delivery or from your session.
- You get the full purchase price back — nothing is deducted for a completed session.
- Refunds go to the original payment method, usually within 5–10 business days.
- Where a product includes software, its licence key is deactivated when the refund is issued.
- This applies on the same terms to any product we no longer sell — choose "Other / not sure" in the refund form.
- You do not have to try troubleshooting, book a session or give a reason first — asking is enough.
What a session actually looks like
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Before
Your delivery email brings a booking link and, for some plans, a short checklist or questionnaire. You pick a time within 2 business days, during our hours (Mon–Fri 11am–8pm EST).
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During
You join a scheduled call and share your screen only when you are ready. The technician installs, configures and explains; you can watch every step and end the session at any time. If we run out of time we schedule a free continuation call.
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After
A written summary or report arrives by email. Follow-up calls happen where your plan includes them — check-ups, re-tunes, restore drills or coaching sessions — and phone support runs for the whole term.
Get in touch
To stop spam we email you a one-time 6-digit code before your message is sent. It comes from [email protected], is valid for 10 minutes, and you can ask for a new code after 60 seconds (a small number per hour). This is not a newsletter sign-up — we only use your address to reply.
Prefer to talk? +1 888-795-1117 · Mon–Fri 11am–8pm EST · [email protected]
Questions? Real people on the phone.
- +1 888-795-1117Mon–Fri 11am–8pm EST
- [email protected]
- Or send a message
