Device Protection Premier

Overview

Device Protection Premier covers 10 devices for 24 months with VShieldSoft Device Protection — antivirus, anti-phishing and firewall — plus a 90-minute VIP Remote Setup Session, a 45-minute check-up at month 12 and a priority phone line for the whole term. It is built for a full household — parents, kids, grandparents — with laptops, phones and tablets across Windows, Mac, Android and iOS, even at different addresses. One payment. Nothing renews.

Top features

• 10 devices, 24 months: any mix of Windows, Mac, Android and iOS; two years of updates from one payment.
• 90-minute setup: install, update and first scan on every device; with more than 5 devices we usually split it across two calls.
• Month-12 check-up: a 45-minute return visit: updates confirmed, scans reviewed, new devices swapped in, written report emailed.
• Priority line: your calls go to the front of the queue during support hours.
• Device swaps: replaced a phone or laptop? Call us and we move the licence.
• Household view: one written summary listing every covered device and its status after each session.

VShieldSoft AI Companion

VShieldSoft AI Companion — Alert Explainer (household view) is included for the same 24 months. Alert Explainer (household view) tells you in plain language what an alert on any covered device means — including a relative’s phone at another address — and summarizes your check-up report when you ask. Guidance only, clearly labelled as AI; it hands off to a technician whenever a question needs a person and never acts on its own.

What’s included

• VShieldSoft Device Protection licence for 10 devices, 24 months of updates
• 90-minute VIP Remote Setup Session (usually two calls) plus a 45-minute check-up at month 12
• Written setup summary and written check-up report by email
• Priority phone support for 24 months (Mon–Fri 11am–8pm EST, +1 888-795-1117)
• VShieldSoft AI Companion — Alert Explainer (household view) for 24 months

Who it’s for

A multi-generation household, or one person looking after the devices of parents or grown children who live elsewhere and would like a single plan and a single number to call.

How delivery works

Your order confirmation email arrives at checkout; your licence key(s), download links and a booking link follow by email, typically within 1 hour and no later than 24 hours. Your 90-minute session is scheduled within 2 business days; the month-12 check-up is booked with you at the end of it. Remote access only during scheduled sessions and only with your consent; if we run out of time we schedule a free continuation call.

30-Day Money-Back Guarantee

Every purchase is covered by our 30-Day Money-Back Guarantee: tell us within 30 days of your purchase date — Request a Refund in the site footer, +1 888-795-1117 or [email protected] — and we refund the full purchase price to your original payment method, usually within 5–10 business days, whether or not you have completed your VIP Remote Setup Session. One payment. Nothing renews.

Requirements & notes

• Windows 10/11, macOS 13 or later, Android or iOS; internet connection and administrator access on each computer. Devices need not share an address.
• Term end: after 24 months updates and support stop; nothing renews; you may buy again.
• No service can prevent all scams, malware or identity theft; no insurance or reimbursement is included.
• Not affiliated with Apple, Google, Microsoft, Equifax, Experian or TransUnion.